At Subsea7, we take pride in being recognised globally as a leader across the Energy Industry. For 5 decades our people have delivered over 1,000 projects in all water depths across our energy hubs and we continue to do so, adapting and evolving in an ever-changing world.
Our sustainability and ongoing success are only possible through innovation, collaboration and the development and diversity of our people, assets, and technology. By joining Subsea7, you become part of a team of people who everyday ‘Make Incredible Things Happen’.
POSITION OVERVIEW
Subsea7 has a requirement for an Associate Survey Applications Support Specialist reporting to the Survey Applications Support Manager.
The successful applicant will join a dedicated team responsible for the provision of technical support for Subsea7’s portfolio of internal and external survey software packages. Users include offshore surveyors, data processors and survey technicians deployed across a fleet of over 25 vessels working on a wide spectrum of offshore survey operations including offshore construction support, renewables, seabed mapping, Inspection, Repair & maintenance (IRM).
Prior experience of offshore/hydrographic survey is not essential. In-house and external technical training will be provided, covering offshore survey principles, Survey software packages and system integration.
At Subsea7 we offer excellent career opportunities to progress to more senior roles as you develop your skills and aspirations.
MAIN DUTIES & RESPONSIBILITIES:
- Work within a small team providing technical support for internal & external survey software applications used across Subsea7’s vessels and offices
- Participate in the response to technical queries logged through Subsea7’s Survey & Inspection Helpdesk
- Assist with the creation of short knowledgebase articles and technical notes
- Liaise with software suppliers on reported defects
- Assist with integration and functional testing of survey equipment and software as directed
- Assist in the provision of onshore technical support for Remote Operations
- Brief field personnel in the use of Company standard documents and relevant technical support & guidance
- Assist with the commissioning of survey software systems on/for vessels
- Interface with related technical support teams such as Survey Engineering, Data Solutions & Delivery, and Fleet IT
- Participate in an on-call rota for the provision of technical support outside U.K office hours
- Occasional short and/or overnight offshore assignments & vessel visits
- Occasional foreign travel requirements
PROFESSIONAL QUALIFICATIONS / EXPERIENCE
- Educated to Degree level, HND or equivalent is preferred.
- Qualifications in Surveying, geomatics, earth science, geography, computing science or related subjects
- Proficient in Microsoft Office
PERSON SPECIFICATION
- Self-motivated with the commitment to learn and undertake development.
- Excellent interpersonal and communication skills, both verbal and written, comfortable building internal and external relationships across the global business.
- Ability to work with detail and accuracy.
- Excellent planning and organising skills, able to identify and effectively prioritise workload.
- Works well with others in a team environment and demonstrates initiative and ownership of tasks.
- Ability to take instruction.
- Pro-active with a solutions-based approach, willing to challenge the status quo.
- Committed to continuous improvement and identification of efficient work methods and processes.
Subsea7 are committed to creating a diverse workforce and we look to offer excellent career opportunities as you develop your skills and aspirations.
Along with a wide range of benefits and a flexible working environment, employees can further enhance their work-life balance through our Remote Working Policy.